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Who we are

phoneWiFi     DAX Technologies is a leading provider of Customer Experience Management (“CEM”) solutions for telecommunication providers. The DAX InTouch system uses a vendor agnostic, multi-source platform and analytics solution, offering near real-time and scalable customer experience intelligence. DAX’s customizable big data architecture includes a rich data warehouse, a flexible ETL framework and a unique telecom analytics layer.  The InTouch solution provides a series of applications to enable service providers to dramatically improve service quality and customer retention.

DAX News

  1. Welcome DAX Technologies Summer Interns 2013

    DAX Technologies continues its highly successful summer internship program for software development.  Computer Science students learn the practical aspects of large scale, high performance software development from our highly experienced team.  This year's internship program includes 2 undergraduate students from Princeton University.

    DAX and JDSU Announce Partnership, August 2012

    DAX Technologies (DAX) and JDSU have announced a new commercial relationship. More Info

    InTouch Release 5 Ships, June 2012 

    DAX Technologies released InTouch Release 5 this month.  Enhancements include an improved adaptive thresholding system, a new "standard" data model with pre-defined reports and extensive improvements to our ETL framework enabling filtering and pre-aggregation of measurements

    CTIA, New Orleans, May 2012

    Visit DAX Technologies at CTIA in New Orleans, LA, from May 8-12.  DAX will be exhibiting its InTouch™ product working with JDSU PacketPortal® at the “Customer Usage and Experience Management” pavilion at the JDSU booth, 4511.

    ICQR, San Diego, May 2012

    DAX Technologies CTO, Thomas Magg, will be presenting at the 2012 International Communications Quality and Reliability Workshop in San Diego California.  Now that you are correlating and analyzing data from multiple sources and making real-time operational decisions, what happens if data is missing or late from some sources. How would you know? Do you wait? Make the best decision?

    TMF, Dublin Ireland, May 2012

    Visit DAX Technologies at TMF in Dublin, Ireland, from May 21-24.  Please contact Jeff Moulton at 469-247-5578 to set-up an appointment with a DAX Technologies representative.

    Mobile World Congress, Barcelona, Feb. 2012

    Thank you all for visiting DAX Technologies at Mobile World Congress Barcelona on 2/27-3/1.  There was a tremendous response our demo of our latest release of InTouch™ R4.3.  If you were not able to get an appointment, please see us at an upcoming event, or e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.

    DAX Releases New TicketExpert Module, Matawan, NJ, Feb. 2012

    DAX Technologies released a new module for its market leading InTouch platform.  TicketExpert dramatically improves the ability of customer care organizations to analyze and address complex customer care issues.  More Info

    DAX Announces Executive Appointments, Matawan, NJ, Aug. 2010

    DAX Technologies today announced the appointment of Brion Feinberg as its chief marketing officer and executive vice president of product management, and Jeffrey Moulton as its executive vice president of global sales, effective immediately. More Info

    DAX Announces New CEO, Matawan, NJ, May 2010

    Thank You for joining DAX at TMForum Management World. We hope you enjoyed learning about InTouch, Customer and Service Experience Manager and NetCommander. Please check out our pages on CEM and Products. More Info