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Customer Focus

DAX solutions are focused on the OSS/BSS needs for Communications Service Providers along with some consulting and staffing needs.

Within the Communications Service Provider (a.k.a. Common Carrier) telecommunications space, DAX products and services concentrate on the OSS/BSS applications.

DAX Product focus is on Customer Experience Management, Business Management, and Service Management. Our products include "InTouch" for Customer Experience Management, "Trouble Ticket Manager", and "OneTouch" for Service Level Assurance Management (to be added).

DAX services for Communications Service Providers augment DAX product offerings (Solution and Hosted Services) and serve supplemental needs (Consulting and Staffing).

 

Free Demo of InTouch - Click Here

Newsflash

  1. CTIA, New Orleans, May 2012

    Visit DAX Technologies at CTIA in New Orleans, LA, from May 8-12.  DAX will be exhibiting its InTouch™ product working with JDSU PacketPortal® at the “Customer Usage and Experience Management” pavilion at the JDSU booth, 4511.

    ICQR, San Diego, May 2012

    DAX Technologies CTO, Thomas Magg, will be presenting at the 2012 International Communications Quality and Reliability Workshop in San Diego California.  Now that you are correlating and analyzing data from multiple sources and making real-time operational decisions, what happens if data is missing or late from some sources. How would you know? Do you wait? Make the best decision?

    TMF, Dublin Ireland, May 2012

    Visit DAX Technologies at TMF in Dublin, Ireland, from May 21-24.  Please contact Jeff Moulton at 469-247-5578 to set-up an appointment with a DAX Technologies representative.

    Mobile World Congress, Barcelona, Feb. 2012

    Thank you all for visiting DAX Technologies at Mobile World Congress Barcelona on 2/27-3/1.  There was a tremendous response our demo of our latest release of InTouch™ R4.3.  If you were not able to get an appointment, please see us at an upcoming event, or e-mail us at sales@daxtechnologies.com

    DAX Releases New TicketExpert Module, Matawan, NJ, Feb. 2012

    DAX Technologies released a new module for its market leading InTouch platform.  TicketExpert dramatically improves the ability of customer care organizations to analyze and address complex customer care issues.  More Info

    DAX Announces Executive Appointments, Matawan, NJ, Aug. 2010

    DAX Technologies today announced the appointment of Brion Feinberg as its chief marketing officer and executive vice president of product management, and Jeffrey Moulton as its executive vice president of global sales, effective immediately. More Info

    DAX Announces New CEO, Matawan, NJ, May 2010

    Thank You for joining DAX at TMForum Management World. We hope you enjoyed learning about InTouch, Customer and Service Experience Manager and NetCommander. Please check out our pages on CEM and Products. More Info

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